Ongoing Shopify support for stores that want things fixed properly
Whether you need something fixed fast, a reliable monthly partner, or structured growth support — we’ll keep your Shopify store running, improving, and converting.
How we help
Most Shopify stores don’t fail because of one big problem — they fail from lots of small issues piling up.
We offer practical Shopify support that covers:
- Clean builds & rebuilds
- Fast fixes when things break
- Ongoing maintenance & updates
- Performance insight & improvement
- Trust, visibility, and reliability
🔧 One-off Shopify help
Best for:
Stores with a specific issue that needs fixing or improving.
Includes:
- Bug fixes & broken layouts
- SSL, domain & checkout issues
- App conflicts & errors
- Speed & performance problems
- Small improvements & adjustments
How it works:
- You tell us the issue
- We review and confirm scope
- Fix delivered cleanly and documented
Ideal if something is broken, confusing, or holding your store back.
Ongoing Shopify Support
For business owners who want peace of mind and steady improvement — not firefighting.
What ongoing support means:
- Your store is monitored and maintained
- Small issues are fixed before they hurt sales
- Improvements happen every month
- You always know what’s working and what isn’t
Support Plans
-
Support Plan
For small stores that need reliability
Includes:
- Monthly updates & maintenance
- Bug fixes & minor changes
- App & theme monitoring
- Priority support
Ideal if:
You want your store to just work without worrying about it.
Typically 3–5 small fixes or improvements per monthSupport: “Response within 1 business day”
Theme update broke checkout - Monthly updates & maintenance
-
Growth Plan
For established stores scaling seriously
Includes everything in Growth, plus:
- Deeper analytics & funnel review
- Priority response times
- Ongoing optimisation roadmap
- Strategic support as your store evolves
Ideal if:
You want a long-term technical partner, not just a developer.
“Includes monthly CRO + analytics review with prioritised actionsGrowth: “Response within same business day”
Apps slowing site down - Deeper analytics & funnel review
-
Pro Plan
For established stores scaling seriously
Includes everything in Growth, plus:
- Deeper analytics & funnel review
- Priority response times
- Ongoing optimisation roadmap
- Strategic support as your store evolves
Ideal if:
You want a long-term technical partner, not just a developer.
Hands-on optimisation + strategy input for scaling storesPro: “Priority response (same day where possible)”
Sales flat, need clarity - Deeper analytics & funnel review
Monthly reporting
📊 Clear monthly insights — no jargon
Each month you receive a simple report covering:
- Traffic & where it’s coming from
- Conversion rate & key drop-off points
- Top products & pages
- New vs returning customers
- Clear next actions to improve performance
No dashboards to decode. No fluff. Just what matters.
Why this works
Why Cornerstone Digital?
- Built by business owners, not just developers
- UK-based, plain-English support
- Shopify Partner access
- You always own your store & accounts
- Clean handovers and documentation
- Fast, practical fixes — not long delays
Soft comparison
Not just setup — long-term Shopify support
❌ One-off developers
- Build it and disappear
- No accountability
❌ Generic agencies
- Slow responses
- Expensive retainers
- Junior support staff
✅ Cornerstone Digital
- Ongoing relationship
- Monthly insight & improvement
- Practical, responsive support
Let’s keep your Shopify store running and growing
Whether something’s broken or you want to improve performance, we’ll point you in the right direction — no pressure.